Dr Roof

Roof inspection — Brussels-Capital Region

Roof leak detection in Brussels City

In the pentagon or peripheral sections, water can pass through several storeys and communal areas before becoming visible. The investigation covers accessible roofs, zinc flashings and drainage outlets visible from the courtyard or stairwell.

  • Targeted assessment
  • Photos and report
  • Service subject to availability

Access and preparation in Bruxelles-Ville

Please specify the section, floor, access to the roof (property manager’s key, caretaker) and whether the damage changes after rain has run down the façade. Photos taken from a window overlooking the courtyard will supplement the limited external inspection.

Technical terraces, cornices and skylights are assessed according to their configuration; the source of the problem may be located some distance from the apparent defect in the membrane.

How Dr Roof handles your request

  1. We receive your description, photos and municipality (telephone reception 24/7; staff normally available 09:00–16:00, with AI-assisted reception outside those hours).
  2. We assess the requested priority (express 24 hours, urgent 48 hours or standard 72 hours), always subject to confirmation.
  3. We schedule a visit when the situation, access and weather conditions allow.
  4. We assess the situation on site, apply damage-limitation measures or temporary covering when appropriate, then recommend a lasting repair.

Telephone reception: 24 hours a day, 7 days a week. Staff are normally available from 09:00 to 16:00. Outside those hours, AI-assisted telephone reception can collect initial information and direct your request.

How the service call works

  1. Assessment

    Analysis on site or remotely, depending on the situation: location, condition of the surfaces and causes of water ingress.

  2. Repair or protection

    Targeted work or temporary measures when access, weather and safety conditions allow.

  3. Report and recommendations

    A summary of findings, useful photos and priorities for what comes next — without any promise of overall watertightness.

Clear follow-up after the service call

When the situation allows, you receive a structured summary covering the findings, work completed or temporary measures, and recommendations for what comes next.

  • Before-and-after photos
  • Assessment and work completed
  • Priority recommendations
  • A useful follow-up document
Example of a Dr Roof service report on a tablet

Important limitations

  • There is no guarantee that the source of the leak will be identified during the first visit, particularly if the leak is intermittent.
  • A non-destructive inspection may not be sufficient; a localised opening or a further assessment may be recommended.
  • A diagnosis must be carried out before a repair is chosen; Dr Roof does not promise to use any specific equipment (such as drones, thermal imaging cameras or tracer gas) that has not been confirmed in your case file.
  • Appointment times are subject to confirmation, depending on availability, access and weather conditions.

Frequently asked questions

This is useful if access to the roof or communal areas depends on it. Dr Roof does not replace the property manager; without confirmed access, the assessment remains incomplete.

Need a rapid roofing response?

Our team is ready to help and arrange a service call, subject to confirmation based on availability, access and weather conditions.