Assessment
Analysis on site or remotely, depending on the situation: location, condition of the surfaces and causes of water ingress.
Roofing emergency
Emergency roof leak in Brussels
When there is an active leak or water is rapidly seeping inside, the priority is first to minimise the damage and make the situation safe, and then to plan an appropriate repair.
- Targeted assessment
- Photos and report
- Service subject to availability
In the event of a risk to people, a suspected collapse, a burning smell or an electrical hazard, move away from the area and contact the relevant emergency services before carrying out any roofing work.
When should you call Dr Roof for this service?
As soon as you notice an active leak, spreading water stains, water on the ceiling or water running down the walls following recent rain.
Relevant situations or symptoms
- Broken tile or slate following bad weather
- Faulty joint or waterproofing seal
- Clogged guttering or downpipes causing backflow
- Leaky penetration points (Velux windows, chimneys, air conditioning units)
Items checked
- Gathering information and analysing the photos provided
- On-site visit and assessment when scheduled
- Take steps to minimise internal damage where possible
- Temporary protection (tarpaulins) when weather conditions or the state of the roof require it
- Focus on targeted repairs or structured follow-up
How the service call works
Repair or protection
Targeted work or temporary measures when access, weather and safety conditions allow.
Report and recommendations
A summary of findings, useful photos and priorities for what comes next — without any promise of overall watertightness.
Typical steps on site
- Contact details and description of the situation (photos would be helpful)
- Assessment of the required priority and access points
- Service call: assessment, before photos, protective measures or repairs
- Report and recommendations for the future
Clear follow-up after the service call
When the situation allows, you receive a structured summary covering the findings, work completed or temporary measures, and recommendations for what comes next.
Before-and-after photos- Assessment and work completed
Priority recommendations
A useful follow-up document
Limitations, access conditions, weather and safety
Relevant roofs and situations
- Pitched and flat roofs in the Brussels area
- Block-of-flats, mansions, extensions and terraces
Access and preparation
- Please specify the floor in question, and how to access the roof or communal areas
- Place containers under the leak if it is safe to do so
- Please send photos of the interior and, if possible, the exterior
Limitations and points to note
- Express, urgent or standard turnaround times are subject to confirmation, depending on availability, accessibility, weather conditions and an on-site assessment.
- A permanent repair may require favourable weather conditions or additional access.
- An immediate permanent repair is not always possible if the roof is saturated with water or if the wind prevents the safe installation of a temporary cover.
The stated response times depend on availability, site access and weather conditions.
Emergency roof leak in your municipality
Dedicated pages to prepare an urgent request by municipality, including access, photos and limitations. The same Dr Roof service applies, with no local office in each municipality.
Related services
Frequently asked questions
We assess the situation to prioritise the request. Safety measures and temporary protection may be considered depending on access and weather conditions, although we cannot guarantee an immediate permanent repair.
If water is getting close to light fittings, sockets or fuse boxes, switch off the relevant circuit if you can do so safely and contact a qualified electrician at the same time.