Assessment
Analysis on site or remotely, depending on the situation: location, condition of the surfaces and causes of water ingress.
Roof inspection — Brussels-Capital Region
Roof leak detection in Ixelles
Ixelles is characterised by a mix of high-density buildings and flat roofs extending upwards: a stain in a ground-floor living room may originate from a terrace several storeys above. An investigation is carried out to assess the possible causes before any repairs are undertaken.
- Targeted assessment
- Photos and report
- Service subject to availability
Access and preparation in Ixelles
Arrange access to the courtyard, contact the caretaker and take photos from a window overlooking the roof. Indicate whether the damp is persistent or caused solely by rain.
EPDM or roofing membranes, skylight flashings and zinc cornices; water drainage along masonry walls, which is common in terraced properties.
How Dr Roof handles your request
- We receive your description, photos and municipality (telephone reception 24/7; staff normally available 09:00–16:00, with AI-assisted reception outside those hours).
- We assess the requested priority (express 24 hours, urgent 48 hours or standard 72 hours), always subject to confirmation.
- We schedule a visit when the situation, access and weather conditions allow.
- We assess the situation on site, apply damage-limitation measures or temporary covering when appropriate, then recommend a lasting repair.
Telephone reception: 24 hours a day, 7 days a week. Staff are normally available from 09:00 to 16:00. Outside those hours, AI-assisted telephone reception can collect initial information and direct your request.
How the service call works
Repair or protection
Targeted work or temporary measures when access, weather and safety conditions allow.
Report and recommendations
A summary of findings, useful photos and priorities for what comes next — without any promise of overall watertightness.
Clear follow-up after the service call
When the situation allows, you receive a structured summary covering the findings, work completed or temporary measures, and recommendations for what comes next.
Before-and-after photos- Assessment and work completed
Priority recommendations
A useful follow-up document
Important limitations
- There is no guarantee that the source of the leak will be identified during the first visit, particularly if the leak is intermittent.
- A non-destructive inspection may not be sufficient; a localised opening or a further assessment may be recommended.
- A diagnosis must be carried out before a repair is chosen; Dr Roof does not promise to use any specific equipment (such as drones, thermal imaging cameras or tracer gas) that has not been confirmed in your case file.
- Appointment times are subject to confirmation, depending on availability, access and weather conditions.
Local pages for nearby municipalities
Frequently asked questions
Partially via interior shots and views from the courtyard. As access to the roof has not been confirmed, some causes remain unverified.